This Privacy Policy describes how Zion Market ("we," "us," or "our") collects, uses, and shares your personal information when you use our online store located at https://shop.zionmarket.com (the "Site").

We are committed to protecting your privacy and complying with applicable privacy laws and regulations. By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following categories of personal information directly from you:

• Identifiers: Name, email address, phone number, and delivery address (where applicable for delivery orders).
• Commercial Information: Records of products purchased.
• Financial Information: (Handled by payment processor) Payment details are collected directly by our trusted third-party payment processor, Stripe. We do not store your full payment card details on our servers. You can review Stripe's Privacy Policy at https://stripe.com/privacy.
• Internet or Other Electronic Network Activity Information: Information about your interaction with our Site (e.g., your selected store, secure authentication tokens, and session information stored in local storage for essential functionality).

Sources of Collection: We collect this information directly from you when you place an order or interact with our Site.

2. How We Use Your Information

We use the information we collect for the following business purposes:

• Order Fulfillment: To process your orders, facilitate in-store pickup, or coordinate third-party delivery.
• Communication: To send you order confirmations and updates.
• Customer Service: To respond to your inquiries and support requests.
• Security: To detect security incidents and protect against fraudulent or illegal activity.
• Marketing Communications: By creating an account, you consent to receive promotional emails about new products, special offers, and other updates. Every marketing email includes a one-click unsubscribe link to immediately opt out of future marketing emails.

3. Information Stored on Your Device

We use small data files stored on your device, which may include "cookies" and "local storage," to ensure our Site functions properly. These are essential for features like verifying your identity securely, remembering your selected grocery store, and maintaining your session as you navigate the Site. These technologies do not collect or store personal information for tracking or advertising purposes.

We may, in the future, use these technologies for non-essential purposes such as website analytics or personalized experiences. If we do, we will update this policy and provide you with clear choices regarding their use.

4. How We Share Your Information

We share your information with the following categories of third parties:

• Service Providers: We share your information with third-party vendors who perform services on our behalf, such as payment processing (Stripe) and platform operation (Superstorefront). These providers are obligated to protect your information and use it only for the specific purposes for which it was shared.
• Third-Party Delivery Partners: If you select delivery, we share your necessary personal information (Name, Phone Number, and Delivery Address) with third-party logistics providers (such as Uber Direct) solely to facilitate the physical delivery of your order. By placing a delivery order, you direct us to share this information with these partners.
• Legal Compliance: We may disclose your information if required by law, subpoena, or other legal process, or if we believe it's necessary to protect our rights, your safety, or the safety of others.

Sale or Sharing of Personal Information: Zion Market does not sell or share your personal information as those terms are defined under the CCPA/CPRA. We do not disclose personal information to third parties for cross-context behavioral advertising.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Privacy Rights

You have the following rights regarding your personal information:

• Right to Know: You have the right to request that we disclose to you the categories of personal information we have collected about you, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom we disclose personal information, and the specific pieces of personal information we have collected about you.
• Right to Delete: You have the right to request that we delete personal information that we have collected from you, subject to certain exceptions.
• Right to Correct: You have the right to request that we correct inaccurate personal information about you.
• Right to Opt-Out of Sale/Sharing: As stated above, we do not sell or share your personal information as defined by applicable law. Therefore, a "Do Not Sell or Share My Personal Information" link is not required for our current practices.
• Right to Limit Use and Disclosure of Sensitive Personal Information: We do not collect "Sensitive Personal Information" as defined by applicable law that would trigger this right (e.g., precise geolocation, financial account login info beyond payment processing, health information).
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. This means we will not deny you goods or services, charge different prices, or provide a different level or quality of goods or services.

To Exercise Your Privacy Rights:

To exercise your Right to Know, Delete, or Correct your personal information, please contact us by:

We will verify your request by asking you to provide information such as your name and email address associated with your recent orders. We may require additional information for verification depending on the nature of the request. You may also designate an authorized agent to make a request on your behalf. We will respond to your request within 45 days, which may be extended to 90 days if reasonably necessary, with prior notice.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage is entirely secure, so we cannot guarantee absolute security.

8. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. We will update this policy at least once every 12 months.

10. Tax Exemption Information

If you apply for tax-exempt purchasing, we collect your organization name, exemption type, and the certificate document you upload. We do not store tax identification numbers. Documents are encrypted at rest and retained per applicable tax record requirements.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: